APA Style
Fandy Tjiptono, Gregorius Chandra. (2019).
Service, quality & customer satisfaction (ed. 5.).
Yogyakarta:
Andi.
Chicago Style
Fandy Tjiptono, Gregorius Chandra.
Service, quality & customer satisfaction.
ed. 5.
Yogyakarta:
Andi,
2019.
Teks.
MLA Style
Fandy Tjiptono, Gregorius Chandra.
Service, quality & customer satisfaction.
ed. 5.
Yogyakarta:
Andi,
2019.
Teks.
Turabian Style
Fandy Tjiptono, Gregorius Chandra.
Service, quality & customer satisfaction.
ed. 5.
Yogyakarta:
Andi,
2019.
Teks.